Level 1 - Criminal Record Checks (CRC)

• You must live within the City of London at the time you submit your form.
• For volunteer positions you must obtain a volunteer letter from the organization you list under “requesting agency” on your application form. This may be requested when you apply for your record check.
• Two pieces of valid government issued identification, one of which must have your:
  • Full name
  • Date of birth
  • Photo
  • Signature

If your current London address is not on your identification you must provide proof of your London address. Examples of this would include a utility bill or rental agreement.

You can submit this application online or in person:

Purpose of background check

Cost

• Employment or unpaid student placement $45
• Volunteer $0 (effective April 1, 2022)
  • Online volunteer applications subject to $9.95 third party online process fee plus applicable tax

 In person or online, the fee is payable by:

• Debit
• Visa
• MasterCardAmerican Express
• We do not accept cash or provide refunds after commencement of process.

Some people must be fingerprinted to complete this check. Here's why we need your fingerprints;

When you provide fingerprints for a record check, they are only used to complete your record check request and cannot be used for anything else. They are not added to the fingerprints we take from people that have been charged with a criminal offence. That is the reason that we must ask you for your fingerprints for each record check.

Record checks will be uploaded to your online account. You will receive an e-mail notifying you that your record check is complete and is available to download an electronic copy. Instructions will be provided in the e-mail.

 The information released on a CRC includes:

• Criminal convictions from CPIC and / or local police records
• Finding of guilt under the Youth Criminal Justice Act if allowed by law

No. If you are applying for a CRC or CRJMC as a volunteer you are not required to pay a police service fee. However, if applying online these checks are subject to an online processing fee of $9.95 plus applicable tax. 

Volunteers must have a current volunteer letter on agency letterhead that includes:

• Your name
• Volunteer position
• What you will do as a volunteer and
• Is signed by an agency official

The benefit of applying online for your volunteer CRC or CRJMC is that the turn around time will be up to one week quicker. You will not need to wait to receive your record check in the mail as it will uploaded to your online account where you can save it electronically. You can then forward your volunteer record check to multiple agencies if required. The benefit of applying online also means you do not need to take time off work or out of your day to attend the police station. It will also save you the hassle of parking and paying for transportation etc.

All identification must be current. If your current London address is not on your identification you must provide proof of your London address. A current utility bill or rental agreement is enough.

• Provincial driver's licence
• Foreign driver's licence
• Canadian or foreign passport
• Certificate of Indian Status
• Canadian citizenship card (current photo)
• Permanent resident card (current photo)

Secondary identification can be any type of government identification with your full name and date of birth, such as:

• Birth certificate
• Firearms licence
• Boating licence
• Any photo identification listed above

We do not have a system in place to process 'rush' requests. We appreciate that everyone would like their check completed as quickly as possible, and we strive to minimize the turnaround time as best we can.

Yes, under amended legislation as of April 1^st, 2022 you can request 5 copies of your record check at the time of submitting your application. If you apply online you can print off 5 extra copies of your record check results within 31 days. If you apply in person, you must request the copies at the same time you apply and 5 copies will be mailed out to you upon completion. 

No, you must be living within the City of London at the time you submit your record check. If you do not live in the city, please go to the local police station in the area where you live.

You can apply online if you are applying to volunteer or work for a government agency (municipal, provincial or federal).New legislation states youth under the age of 18 can no longer receive record checks unless it is being provided to a government agency (funded by the government does not qualify). Because we are unable to provide refunds, it is your responsibility to ensure you are eligible to apply. If you are unsure if the agency is government run, please check with your employer. 

Youth under the age of 18 can now apply online. You will need two pieces of valid government issued identification and proof of your London address. Examples of this include a student report card or student profile.

You will need to provide the name of the government agency, address and position description.

Yes, but only during the school year. You will need to provide proof of your London address. A current utility bill or rental agreement is enough. If you need a record check during the summer months, you will need to go to the local police station in the area where you are living at that time.

If you need a name based record check for any other reason such as immigration or visa application, nexus or fast card application, border crossing or a rental contract you may apply online or attend London Police Service in person.

If you require a fingerprint based record check, please attend the Commissionaires office:

Commissionaires (Great Lakes)
#14-1112 Dearness Drive
London, Ontario
519-433-6763 ext. 224

 A discharge is not a record of conviction but a finding of guilt, therefore a record of the discharge will exist for the life of the discharge.