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Law Firms and Insurance Companies

Judges gavel and car keys

You must submit a request for our records in writing. Your letter must include:

  • Date and location of the incident
  • Name of the person involved
  • Details of your request 
  • Authorization form signed by client (you can use our authorization form or your own)
  • Authorization form signed by third party(s) if you are requesting their personal information
    • It is your responsibility to verify consent and confirm identities of third parties. 
    • Authorization forms must be signed and dated within the last 6 months

Please include these details if you have them:

  • Accident number or report number
  • Officers name and badge number

 FOI - Information Release Authorization Direction Letter

Mail your written request to:

London Police service
Forensic Identification Section
Box 3415
London, Ontario
N6A 4K9

Fees and Payment

 

Our fees are $75.00 for the first 5 images and $7.50 for every image thereafter, plus HST.

You will be contacted by phone or email once the photos and invoice are ready. Payment will be discussed at that time. Photos will not be released until payment is received. If you have any questions regarding this process please phone the Forensic Identification office at 519-661-5645.

Mail your written request to:

London Police Service
Traffic Management Unit
Box 3415
London, Ontario
N6A 4K9

 

Fees and Payment

Type of report

Cost (HST included)

Computer data (sdr, dxf, and run files)

$565.00

Scale diagram

$565.00

Technical collision investigation and field notes

$1,695.00

All of the above reports

$2,825.00

 

You can make payment by cheque made out to the London Police Service. Payment must be included with your request.

Processing Time

Your request will take 30 days to complete once we receive it. This time may be longer depending on our workload.

There are three ways you can obtain MTO reports:

Motor Vehicle Collision Report (MVCR)

In an effort to protect personal privacy, the London Police Service (LPS) is no longer providing copies of the MVCR to involved parties. You can request a copy of this report through the Ministry of Transportation’s (MTO)  website It is important to note that MVCR’s may be amended after the fact if the investigation is still ongoing. 

You will require the collision date, as well as either a Driver Licence Number (DL) if it was reported, or a collision report number (our LPS report number). If you are using a DL, do not include the dashes. If you are using our report number, please read the following information regarding different formats. 

LPS started transitioning to electronic MVCR reporting to the MTO in mid to late 2023. As a result of this transition, you may have to try more than one format if entering a collision report number.

Current MVCR – for recent collisions, the collision report number will be our police report # minus the year (e.g. for 24-12345, enter the collision report number as 12345 and do not include the year).

Older MVCR – for older collisions, the collision report number will be our police report # including the year. Enter the format of the last 2 digits of the year plus the report number (e.g. for 22-12345, you would enter 2212345, no dash). If that doesn’t work, please try the full year plus the report number (e.g. for 22-12345, you would enter 202212345). 

 

Please note that there may be a delay between the accident date and when the collision report is available on the MTO site, but you will not be charged if the report is not yet available for purchase. The MTO site suggests that you wait 4 to 6 weeks before you order online. You are welcome to try and order the report sooner, however please allow a minimum of 2 full weeks, and please ensure you’ve tried all 3 formats listed above before you contact the officer regarding the report that is unavailable.

 

The London Police Service is no longer offering the option for Law Firms and Insurance Companies to purchase witness statements.

This information will only be made available through the Freedom of Information process, however all third party information will be redacted from reports unless you provide us with their signed consent. 

Mail your written request to:

London Police Service
Freedom of Information
Box 3415
London Ontario
N6A 4K9

Fees and Payment

Property loss or damage form - $56.50

Please make your cheque payable to the London Police Service

If you need a copy of the officer's notes or statements from a report, you must submit a freedom of information request

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