Case Management Coordinator (Temporary, Full Time)

Position: Case Management Coordinator, Administrative Support Branch, Support Services Division

Start Date: Anticipated Spring 2026

Status: Temporary, Full Time (Anticipated 12-month contract)

Application Deadline: Friday, January 23, 2026 @ 11:59PM     

Salary: $53,305 (Starting) to $77,806 (at 30 Months)

Position Summary:    

This posting is for an existing vacancy.

The Case Management Coordinator is responsible for data entry, administrative duties, and the dissemination of information on court files. The team of Case Management Coordinators work collaboratively with the London Police Service (LPS)’s justice partners in the timely exchange of disclosure and related subject matter using a number of varying software programs.

Responsibilities:

•    Process and audit files received from the Charge Preparation Unit including new charge packages and future date files for clerical accuracy.
•    Modify and update records on Record Management System (RMS) to align with provincial and federal court records using various software programs. 
•    Update and verify Criminal, Superior Court, and Federal court dates on docket and purge lists on CPIC.
•    Remove accused entries to reflect dispositions that take place in court.
•    Add/remove/split charges as required by the Crown Attorney's office.
•    Open and e-disclose overnight arrest files, future date files, Peace Bonds, re-laid Informations, and other documents to Crown Attorney's for viewing by court deadlines. 
•    Respond to requests, communicate, and relay information to various service providers within the courthouse such as Crown Attorneys, Justice Officials, Victim Services, and members of the Ontario Court of Justice Office.
•    Consult with other members of the community including Probation Officers, other police services, and the Ministry of Transportation in relation to ongoing disclosure.
•    Create Probation Warrants and Summons.
•    Generate occurrence, court folder and warrant flags on the London Police Service’s RMS to ensure officers are aware of individuals with outstanding warrants/summons. 
•    Other duties as assigned within the core competencies.

Requirements:

•    Secondary School Diploma or equivalent. 
•    6-12 months’ experience in office administration or a related field.
•    Strong problem-solving skills and judgement for decisions that usually involve selecting from one of several optimal or existing set of solutions or protocols.
•    Effective communication skills for regular contact with persons inside and outside the organization to give, obtain and/or exchange routine information or decisions requiring general discussion, and explanation to ensure understanding.

Benefits/Pension: 

Temporary members receive ten percent (10%) of their hourly rate in lieu of benefits (after 120 calendar days) and are also eligible to join the OMERS Pension Plan upon their first day of hire. 

Hours of Duty: 

Day shift; Monday-Friday 

Application Process:

Please refer to the “How to Apply” page on our website for application instructions.  We thank all applicants for their interest in the London Police Service; however, only those selected will be contacted.

London Police Service does not use Artificial Intelligence (AI) enabled tools in the selection or hiring process. Hiring decisions are made by humans based on job-related criteria. 

The London Police Service is committed to fostering an inclusive workplace, representative of the community we serve, that values equity, diversity, and inclusion. We strive to create an environment where all individuals are treated with dignity and respect and are provided equal opportunities to succeed.

Applicants requiring accommodation for any stage of the application process, please contact our Human Resources Specialists at humanresources-hrspecialist@londonpolice.ca.

The London Police Service is located in southwestern Ontario, Canada. We have over 800 members (officers and civilians) and we proudly serve over 400,000 residents in the City of London. Our mission is to ensure the safety and well-being of London’s communities and our goal is to have a membership that is representative of the diverse London community.