Positions

Intake and Processing Attendants (IPAs) are often the first point of contact for members of the public requesting various records from the London Police Service (LPS). IPAs support Records Screening Operators and Freedom of Information Analysts by assisting customers in applying for and obtaining Criminal Record Checks, Record Suspensions, Adoption Record Checks, and Freedom of Information Requests.

The IPA interacts with the public in a courteous and professional manner while working efficiently to assist a high volume of customers. The IPA uses an electronic booking system to book appointments for customers and reviews applications for accuracy.